Last checked against the running product on 18 September 2026.

Doing your work

Three tabs, and most of the time you only need the first one. This is what each does.

For the people doing the work. Coordinators: forward this one.

Once you’ve joined, you get three tabs.

My work

Where you’ll spend your time. The work in your area, in the order it makes sense to do it.

Tap a task to open it. You get:

  • the steps, one per line
  • roughly how long it should take
  • a needed before ready time marker on anything that genuinely has to happen

Start it, do it, mark it done. That’s the loop.

Some tasks show as waiting. That means something else has to finish first — you can’t test a microphone before the power is on. It’ll become available on its own; you don’t need to keep checking.

If there’s nothing available, you’re not stuck. It usually means everything open is waiting on something, and your zone lead will send more your way.

My zone

The wider view of your area: how much of it is done, what gear is expected here, and who’s leading.

Gear is the labelled cases that have to physically be in your area. Confirming one means you’re looking at it. Not “it’s probably in the van” — looking at it. That’s the entire value of the check, and it takes two seconds to do honestly.

If a case isn’t there, don’t confirm it. Raise a request — that’s what asking for help is for.

Done

Everything you’ve finished on this run, grouped by area — including work from an area you’ve since moved on from. Nothing you did stops counting because you moved.

Photos

You can attach a photo to a task or a request. Worth doing when:

  • something is damaged or missing — a photo saves three messages
  • the setup is unusual and the next person would benefit from seeing it
  • you’re not sure you’ve done it right and want someone to glance at it

Photos stay inside ReadyFactor with the run. They aren’t included when the coordinator shares the report with someone outside the team.

Notes

When you finish something you can leave a note. These are genuinely useful — they’re often the most valuable thing in the record afterwards.

Good notes are the things nobody thought to ask about. “Third socket on the left panel is dead, used the extension.” “Ran out of cards, twenty left in the box.”

You’re not writing a report. One sentence is plenty.

If the signal drops

Keep working. Everything is held on your phone and sent when the signal comes back — see working offline for the one rule that matters.

Still stuck? Write to [email protected]. A person reads every message.